AMS Digital Printing
AMS Digital Printing goes for flexible customer service with MultiPress!
AMS Digital Printing is an Antwerp-based company that specialises in indoor and outdoor advertising. Car stickers, facade advertising, banners, adhesive letters, flags, totems,... Nothing is too much for the talented team led by Ary Maes. The large-format company has many years of experience and motivated employees. Administratively they are reinforced by MultiPress, the MIS/ERP software of Dataline. With the extensive database and detailed reporting, the AMS team achieves powerful automation and an extremely flexible way of working!
USP? Flexibility!
At AMS Digital Printing, the customer is the focus, every choice - including software - is made in function of the customer. When the large format company chose MultiPress in 2016, its main goal was to achieve a high degree of flexibility and be more responsive to changing consumer needs and shorter lead times. Thanks to the integration of MultiPress into their daily workflow, the AMS team responds quickly to customer demand and plans orders, from production to delivery, very quickly. Ary Maes: "A package such as MultiPress is then very useful to be able to switch very quickly."
Direct database
In order to be able to provide their clients with additional peace of mind, the AMS team relies on the accessible and widely usable database in MultiPress. If a client wants to put an order from some time ago back into production, that's no problem for the AMS team. In just a few clicks, one of the AMS administrative staff can immediately find all the information about the order: format, printing, number, etc. The MultiPress database ensures that every customer can count on immediate follow-up and execution of their request, without having to make any effort themselves. It is this fast switching time that enables the Antwerp-based company to offer its customers the fastest service.
Complete reporting
AMS frequently uses complete reporting at the end of the day, week or month. Among other things, the handy integration possibilities in MultiPress allow the AMS team to link the MIS data with their external financial tool. In addition, the AMS assembly team can use the Montage App to register and pass on data immediately from the location, allowing the administrative team to use it for post-calculation.
Ary Maes concludes, "MultiPress has never let me down in the more than twenty years that I have been using it. In terms of operational reliability, that's a very important element for me."
Company details
AMS Digital Printing, located in Merksem (Antwerp), is a fully-fledged indoor and outdoor advertising and sign company. Its talented team of twelve employees ensures solid custom work and excellent service. With customers such as ATB, Impermo and Engie, AMS Digital Printing has a strong customer portfolio!